Join a Customer-Focused Team at Valley Acrylic Bath Ltd.
Valley Acrylic Bath Ltd., located in Mission, BC, is looking for an enthusiastic Administrative Assistant to join their order desk and customer support team. Known for their commitment to quality and exceptional service, Valley Acrylic Bath provides a supportive and collaborative work environment where customer satisfaction is paramount. This role is perfect for someone with a knack for customer service, attention to detail, and the ability to work efficiently.
Role Overview: Responsibilities of the Administrative Assistant
As the Administrative Assistant, you’ll play a vital role in handling orders and supporting customer service activities. Your day-to-day tasks will include responding to customer calls, emails, and inquiries in a prompt, professional, and courteous manner. You’ll process orders accurately and efficiently, ensuring that each customer interaction is handled with care.
Other responsibilities involve handling inquiries and complaints with diplomacy, providing alternative product suggestions, and highlighting sales and promotions. You’ll also assist the sales team and various departments as needed, keeping accurate records of all customer transactions. Experience with Netsuite is a plus, as you’ll be using it frequently to manage orders and information.
Key Qualifications: What Valley Acrylic is Looking For
Valley Acrylic seeks a proactive, customer-focused individual with strong computer skills and a commitment to excellence. If you have experience with bookkeeping or basic accounting, it will be a great asset in this role. Strong organizational skills, the ability to work both independently and as part of a team, and fluency in English with excellent communication skills are essential. Creative thinking and quick problem-solving abilities are also valued in interactions with customers, ensuring a positive experience for all.
Preferred Education and Training
The ideal candidate has at least a high school diploma or equivalent and is comfortable with Microsoft Office and Google Drive. Familiarity with mass-email software programs is preferred, as it may be used in reaching out to customers.
Why Join Valley Acrylic Bath Ltd.?
Valley Acrylic is committed to maintaining a positive, inclusive work environment where team members feel valued. They pride themselves on delivering outstanding customer service and believe in fostering a team that is both driven and compassionate. This is a fantastic opportunity to grow within a supportive organization.
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Application Process: Apply Today
If you’re excited to make a difference in a customer-centric role, Valley Acrylic Bath Ltd. encourages you to apply. Please submit your resume to purchasing@valleyacrylic.com. Note that only successful candidates will be contacted.
